Andrew Leckey IT Director, Cloudy Bay Vineyards, owned by the multinational luxury goods firm LVMH (Louis Vuitton Möet Hennessy)
The implementation of IMPOS at Cloudy Bay has added many benefits that were missing from our previous point of sale system such as reporting, customer capture, interface with our financial system, handheld functionality and much more.
Thomas Czerski, Bar Manager, NSW Golf Club
Speed efficiency and ease of use were a high priority in choosing ImPOS. The use of stock control to manage all our menu items cuts down many hours work on a weekly basis and the web-based reporting gives management live access to key information.”
Anton Forte, Shady Pines Saloon
"Installing ImPOS at Shady Pines has exceeded my expectations! The set up was incredibly simple and the layout was customised to my specifications.
The system's speed, especially through our busier times has allowed staff more time to focus on customers. Price changes and new item additions are updated instantly and headache free."
Jared Ingersoll, Danks Street Depot & Cotton Duck
Having replaced my previous POS system after just a few months, I finally have a system which is reliable and efficient! Being able to access reports over the internet (even from my iPhone) which are easy to understand and clear to read, gives me up to the minute information about how my venues are performing.
The team at ImPOS have been exceptional with their "anything is possible" approach and have given me a great sense of relief knowing that they are an integral part of my business.”
Vernon Chalker, Madame Brussels, Gin Palace, Collins Quarters and Bar Ampere
We made a strategic decision to replace an existing system and partner with IMPOS at our bar “Madame Brussels” and then followed shortly after at “Gin Palace”. We had examined several options prior to deciding to link with IMPOS but the personal service and understanding of our varied business needs by Mr Sean O’Meara was what made the difference.
Subsequently, the team at IMPOS have exceeded our expectations with their product, service and tailor made solutions with both their point of sale and back of house reporting systems.
Within our new venue “Bar Ampere” we will also be installing IMPOS and in turn have no hesitation in recommending to potential clients.
Steven Downes, Domaine Chandon
ImPOS designed a specific module to convert all sales data at the end of each day into a format that is instantly updated to EzyWine, our accounting package. Previously administration would take an entire day and now it takes a couple of minutes – it’s fantastic and leaves no room for manual error.
The system is so simple to use.
Matt Ansell, Warrnambool Greyhound Racing Club
ImPOS has vastly improved productivity and stock control throughout the Warrnambool Greyhound Racing Club. The personal proximity wrist bands have increased staff awareness and responsibility. Balancing the till has never been easier.
ImPOS has certainly improved the professionalism of our business.
Denise, Earth & Sea Pizza Restaurant
After the service, support and product ImPOS delievered to our first restaurant we had no hesitation in selecting ImPOS for our second venue.
ImPOS have been very responsive with any changes I need made to the system. In our two year partnership, they have never said no to me.
Matt Fraser, Miasoul Bar Dining Lounge
ImPos has been of great benefit to our business. The reporting, stock control and flexibility that are available from the system is terrific. Backed up by solid support from Eugene and the team I would recommend ImPos to any venue wanting to have tighter control in there venue.
Justin Joiner, The Local Taphouse
Having used many different systems both in Australia and overseas and with 15 years in hospitality speed and ease of use make this the best POS system I have ever used.
New staff are easy to train and back of house reports are easy to generate and understand.
Thanks.
Greg Dodds, The Barking Dog & Barwon Club Hotel
ImPOS has been my best investment in 20 years of hospitality. It has improved staff & sales monitoring beyond belief helping towards a more efficient and profitable business.
Thomas Kiltorp, Red Humming Bird
I have worked with many POS systems before in bars all over the world and ImPOS is the only one I would strongly recommend. The speed and ease of use is what allows us to better serve our customers when we are busy – every second counts on each transaction.
Richard & Felicity, Metung Galley
After several recommendations from similar style venues to our own, we decided to go with ImPOS.
After discussing our needs, Eugene suggested a system that would fit our needs. I was nervous as to how much training the staff would require as we were about to come into our busy Easter period.
All my fears were unfounded. As following the install and a thorough training session the staff picked it up like ducks to water.
It has made our business so much more efficient. Reporting now is only the press of a button away. And you are able to drill down on the figures as far as you want to go.
The follow-up support has been first class with Eugene being available 24/7 to answer any questions (even the dumb ones).
Having seen and worked with many till systems before this is clearly the easiest and most efficient to use. Thanks for making my life so much easier!!
Tony Johansson, Vamps
I have owned Vamps French Restaurant for 25 years located at 5 ways in Paddington. I was reluctant to take on new technology initially. Since ImPOS went in the following has occured:
1 ) Chefs do not have to confer with dining room staff, which means on big busy days the Chefs save up to an hour in time.
2 ) This in turn means customers are served quicker, tables turned over more and we are more profitable.
3 ) We actually finish on average 1/2 hour earlier than before thus saving on a great deal on wages.
4 ) Reconcile of the till is so quick and efficient with all the information of the day in front of you on everything that has happened
We cannot live without our Impos and we love the service!!
John Clifton, Heights Cafe/Restaurant
I spent a lot of time and money on a POS system from a major supplier that continually crashed at the busiest times. We lost information on bills after ordering and back up service was only offered 9 to 5 Monday to Friday, try telling your customers on a busy Saturday or Sunday to hang around till you get your system up and running again just doesn't work!
Being bitten once we were very thorough in looking for a replacement. It had to be simple to use, it needed to be quick, we wanted 24hr 7 day a week support, software that was bullet proof at the busiest times and competitively priced. That's exactly what we found at ImPOS. The product and the support has been outstanding. It has made a vast improvement on how we manage the business, and I would recommend it to any business looking for a POS system big or small.
Kathy Higgins, West Gippsland Hospital
For us particularly the reason we purchased was back of house information and reports. We replaced a system that took 5 – 6 hours a fortnight with a system that takes 5 minutes. ImPOS have been very responsive to our needs and I would be happy to recommend to others.
Evan Coghlan, Electric Circus
A POS system has to be fast. ImPOS is the fastest I have ever seen and is continuing to be developed all the time. The new graphs and reports are sensational.
Karina Harcourt, The Greyhound Hotel
ImPOS is simple, easy to use and extremely reliable, we have never ever had an issue! The IMPOS team are professional and quick to respond to our queries. After looking at many systems on the market it is a welcoming privilege to now have ImPOS at the Greyhound.
John Croydon, financial controller, Penny’s Hill Winery
After reviewing different point of sale options available to support our restaurant and cellar door operations, we selected IMPOS as it provided a fast and customisable solution. It has exceeded these expectations in practice, allowing quick customer service, menu changes and reporting. The added benefits were attention to detail in the program design, such as interactive table layouts and customer loyalty interfaces.
